Privacy Policy

We at Chat Right (together with our affiliates, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use chatright.app and its associated apps and services (collectively, “Services”).

How we use and share your Content (as defined in the Terms of Use)

Your Content is stored in an encrypted format and We do not use or inspect your content. We do not use Content that you provide to develop or improve our Services, unless you flag it or report it, nor do We authorize third parties to do so. However in order to provide the Services your content may be processed by third parties.

Such third parties may retain your Content for a limited time for legal or mission-critical purposes. A limited number of authorized third party employees, as well as specialized third-party contractors that are subject to confidentiality and security obligations, can access this data solely to investigate and verify suspected abuse.

Personal information we collect

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us as follows:

Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, and interact with the Services, we may receive the following information about your visit, use, or interactions (“Technical Information”):

How we use personal information

We may use Personal Information for the following purposes:

Aggregated or De-Identified Information

We may aggregate or de-identify Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research  and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information.

Disclosure of personal information

In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:

Your rights

Depending on location, individuals in the EEA, the UK, and across the globe may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

You can exercise these rights through your account.

California privacy rights

The section provides additional information about how we disclose Personal Information. You can read more about the Personal Information we collect in “Personal information we collect” above, how we use Personal information in “How we use personal information” above, and how we retain personal information in “Security and Retention” below.

Identifiers, such as your contact details

We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

Commercial Information, such as your transaction history

We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

Network Activity Information, such as Content and how you interact with our Services

We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

Geolocation Data

We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

Your account login credentials (Sensitive Personal Information)

We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to their Personal Information:

We don’t sell or share Personal Information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We also don’t process sensitive personal information for the purposes of inferring characteristics about a consumer.

Exercising Your Rights

California residents can exercise their CCPA privacy rights through their account.

Verification

In order to protect your Personal Information from unauthorized access, change, or deletion, we will require you to verify your credentials and send proof of residency for verification, before you can submit a request to know, correct, or delete Personal Information. If we cannot verify your identity and residency, we will not provide, correct, or delete your Personal Information.

Authorized Agents

You may submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted through our website.

Children and Individuals Under the Age of 18.

Our Service is not directed to children nor individuals who are under the age of 18. We do not knowingly collect Personal Information from children or individuals under the age of 18. If you have reason to believe that a child or individual under the age of 18 has provided Personal Information to Us through the Service please contact us through our website. We will investigate any notification and if appropriate, terminate account associated to the child or individual under the age of 18 and delete their Personal Information from our systems.

Links to other websites

The Service may contain links to other websites not operated or controlled by Us, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

Security and Retention

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.

We’ll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

We may also anonymize or de-identify your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, as described above, in which case we may use this information indefinitely without further notice to you.

Global Policies

By using our Service, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers in the European Union.

For EEA, UK or Swiss users:
Legal Basis for Processing. Our legal bases for processing your Personal Information include:

If you feel we have not adequately addressed an issue, you have the right to lodge a complaint with your local supervisory authority.

Data Transfers. Where required, we will use appropriate safeguards for transferring Personal Information outside of the EEA, Switzerland, and the UK. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.

Data Controller. For the purposes of the UK and EU General Data Protection Regulation 2018, our data controller is Chat Right at Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151, Estonia.

Your choices

If you choose not to provide Personal Information that is needed to use some features of our Service, you may be unable to use those features.

Changes to the privacy policy

We may change this Privacy Policy at any time. When we do, we will post an updated version on this website, unless another type of notice is required by applicable law. By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means, you consent to the revised Privacy Policy.

How to contact us

Please contact us through our website if you have any questions or concerns not already addressed in this Privacy Policy.